Welcome to BP Business Solutions
This is a complete fleet management program that can save you time and money with flexible, expanded fleet purchasing options.
Set Up Your Online Account
Learn How To Use Your Cards
See Card Controls And Account Functions
2. Set Up Your Online Account
Manage your entire account online
- Visit https://driven.fleet-account.com/ and register as a first-time user.
- You will need your account number, billing ZIP code, and email address to complete registration. Find your account number in the "Get Started" email sent upon account approval.
- After registration, your temporary password will be emailed to you within 24 hours.
Need help creating your account? Contact Customer Service at:
3. Drivers, Learn How To Use Your Cards
Understanding how drivers use the Prompted ID
Prompted IDs are unique to the driver or vehicle. The prompted ID works like a PIN, but can be used with any card. Purchases are tracked based on the combination of the card & Prompted ID used. For fuel purchases: Select credit. Enter prompted ID and odometer.
Note: A Prompted ID can be referred to as the Driver ID/number or Vehicle ID/number depending on merchant.
Update or reset your password
Adding a card to your account
Changing and assigning Prompted IDs
How to avoid card declines at the pump
Common card declines at the pump include:
- Driver entered an incorrect prompted ID: Avoid this by ensuring your drivers have the correct driver prompted ID. You can change or reset a prompted ID on your account management website (Cards > Prompted IDs).
- Fuel site does not accept your type of card: Verify the fuel site accepts the card before fueling. Use the account management website’s Fuel Locator to figure out which fuel sites accept your card.
- Your account is over the credit limit: The account management website’s home page displays your current unbilled balances. Use this information to verify that your account is not over the credit limit.
- Purchase is outside of the card's controls: Each card has a vehicle profile with various limits such as transaction maximums, daily limits, time of week/day, and fuel type. To view your vehicle limits, visit Vehicle Limits under Cards > Card Limits. These limits can be changed for each card.
- Your account is locked: Verify your recent payments were received and posted correctly or call customer service for more information.
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4. Manage Your Account
Total account control at your fingertips
Track, manage and control fuel expenses across multiple vehicles and drivers with your online account.
Add or edit card limit
Add a user to your account
Change card status
View statements and pay your bill
Program terms and conditions apply. Visit www.bpbusinesssolutions.com/terms/bp-pl for details. Fees may apply in some cases, such as for services, late payments and/or credit risk.